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  1. SDI Authorised Training Partner : Leading IT Service & Support

    The leading authority on service desk and IT support related issues since 1988, SDI's mission is to provide the IT service community with specialist information ...
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    www.hdi-atp.com - 2009-02-11
  2. HelpDeskXlence - HDI & ITIL Certification, Consulting and Help Desk Training

    HelpDeskXlence was founded by Donna Holt to promote excellence in the technical help desk industry. ItÂ’s scope has expanded to include customer ...

    www.theitilmind.com - 2009-02-08

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